Site Coordinator Volunteer Description
The Site Coordinator volunteer manages all aspects of the VITA tax preparation site including operations, volunteer staff, and quality control.
Site Coordinator Volunteer Responsibilities:
- Ensures the site is in compliance with all IRS VITA site requirements.
- Communicates with APC and IRS staff on a regular basis.
- Ensures that a quality review is conducted on each return prepared by volunteer tax preparers.
- Ensures that all tax returns are electronically filed with the IRS in a timely manner and that acknowledgments are reviewed.
- Ensures rejected returns are either corrected or the affected taxpayer contacted.
- Ensures that VITA site is open as scheduled and adequately staffed.
- Recruits volunteers and schedules volunteers for the site.
- Promotes the VITA program throughout community.
- Maintains accurate up-to-date records of volunteer certifications and volunteer hours.
- Answers taxpayer questions regarding tax law or the client’s tax return.
- Informs clients about other services available through the Atlanta Prosperity Campaign and its partners.
Site Coordinator Volunteer Qualifications:
- Experienced with the VITA Program, or a tax professional.
- Attend a Site Coordinator classroom training session.
- Complete all training and certification requirements of Tax Preperar and Quality Reviewer positions.
- Pass an IRS-certification exam through the Advanced Level.
- Must be on-site during all VITA site hours of operation and additional hours as necessary.
- Strong computer skills.
- Strong analytical and problem-solving skills.
- Strong organizational, time management, interpersonal and communication skills.
- Ability to manage an all-volunteer staff.
- Ability to work independently.
- Bi-lingual (preferred but not required).
- Works well with diverse populations of clients and volunteers.
Attachment | Size |
---|---|
Quality Reviewer Self-Study Training Instructions.doc | 43 KB |