Volunteer: Site Coordinator

This is a seasonal position (November – April). We have had an overwhleming response to our call for volunteers for 2010 Tax Season. We are unable to accept anymore volunteers at this position.

The Site Coordinator volunteer manages all aspects of the VITA tax preparation site including operations, volunteer staff, and quality control.

Site Coordinator Volunteer Responsibilities:

• Ensures the site is in compliance with all IRS VITA site requirements.
• Communicates with APC and IRS staff on a regular basis.
• Ensures that a quality review is conducted on each return prepared by volunteer tax preparers.
• Ensures that all tax returns are electronically filed with the IRS in a timely manner and that acknowledgments are reviewed.
• Ensures rejected returns are either corrected or the affected taxpayer contacted.
• Ensures that VITA site is open as scheduled and adequately staffed.
• Recruits volunteers and schedules volunteers for the site.
• Promotes the VITA program throughout community.
• Maintains accurate up-to-date records of volunteer certifications and volunteer hours.
• Answers taxpayer questions regarding tax law or the client’s tax return.
• Informs clients about other services available through the Atlanta Prosperity Campaign and its partners.

Site Coordinator Volunteer Qualifications:

• Experienced with the VITA Program, or a tax professional.
• Attend a Site Coordinator classroom training session.
• Complete all training and certification requirements of Tax Preperar and Quality Reviewer positions.
• Pass an IRS-certification exam through the Advanced Level.
• Must be on-site during all VITA site hours of operation and additional hours as necessary.
• Strong computer skills.
• Strong analytical and problem-solving skills.
• Strong organizational, time management, interpersonal and communication skills.
• Ability to manage an all-volunteer staff.
• Ability to work independently.
• Bi-lingual (preferred but not required).
• Works well with diverse populations of clients and volunteers.
   

Site Coordinator Training has a required self-study training module to be completed PRIOR to attending the in-class training session. Please click here for more info. 

Printed materials concerning the certification process will be distributed during training class. Certification is NOT required prior to attending training. However, if you would like to preview the tax preperation software via the Practice Lab, please click here and for Practice Lab FAQ's click here.